FREQUENTLY ASKED QUESTIONS
We operate across 6 convenient locations in Australia to serve your building and trade supply needs. From our Head Office and Melbourne Branch in Victoria, to our branches in Queensland, South Australia, Western Australia, and New South Wales, our team ensures you are connected with the store that is most convenient for your project location.
- Custom Project & Bulk Quotes: For large-scale commercial projects, bulk quantity procurement, or custom/non-standard specifications, you can request a formal itemized quotation by:
· Submitting your material schedule or plan take-offs through our website enquiry form.
· Emailing your requirements directly to sales@abctradeoutlet.com.au.
· Contacting your nearest branch via phone. Our technical and estimation team typically responds with a detailed quotation within 24 business hours. - Trade Account Orders: Approved Trade Account holders can place orders by submitting a Purchase Order (PO) directly to their dedicated account manager or via email for streamlined invoicing and credit term processing.
Yes, absolutely. All building materials, hardware, and tools supplied by ABC Trade Outlet are sourced from reputable manufacturers and manufactured to comply with relevant Australian Standards (AS/NZS) and the National Construction Code (NCC) where applicable.
We perform strict quality control checks at the source and can provide compliance documentation, testing certificates, or technical specification sheets upon request for your project documentation and compliance sign-offs.
Our online catalog represents just a portion of our total supply capabilities. If you cannot find a specific product, non-standard dimension, or specialized trade item on our website, our procurement team is here to help.
Simply contact us with your product requirements, technical specifications, or architectural drawings by emailing sales@abctradeoutlet.com.au or calling your local branch. We will leverage our extensive global and local supplier network to source the exact materials you need at competitive trade prices.
We deliver nationwide across Australia, servicing capital cities, regional areas, and direct job sites.
Delivery Coverage: With our Head Office in Victoria and branches across QLD, SA, WA, and NSW, we utilize our local branch network and trusted freight partners to ensure fast and efficient transit to your site or warehouse.
Shipping Costs: Freight charges are calculated based on the weight, dimensions, total volume, and delivery destination of your order.
For standard online purchases, shipping costs will be calculated automatically at checkout upon entering your delivery address.
For heavy, oversized, or bulk commercial orders, our team can arrange specialized freight solutions (including tailgate and crane truck deliveries). Contact us at sales@abctradeoutlet.com.au or your local branch for a custom freight quote.
Local Trade Pickup: You can also opt for free local click-and-collect from any of our 6 branch locations.
BUILDING MATERIALS FOR A BETTER TOMORROW
Warehousing & Distribution
Integrated Logistics Management
Custom Sourcing & Procurement
Installation & Construction
Brand Partnerships
Technical Consultation & Take-Offs
Trade Credit Accounts
Bulk Pricing
Customer Support
For general enquiries call
0438 657 369


